This highly engaging and interactive learning process will ensure your Leaders become adept in:
This highly engaging and interactive process focuses on the tactical skills leaders need to become proficient at:
This highly engaging and interactive process focuses on the strategic skills all leaders need to become masterful at:
Description: The course is about understanding the 10 Quiet QuestionsTM every employee has but does not ask out loud. These 10 Questions, individually and collectively, predict whether employees will choose to give their discretionary and best efforts to you and your organization. Employees expect their Manager to provide the answers to each Quiet Question in two very distinct ways to build trust and credibility. It is the responsibility of every leader to anticipate these questions and to provide the answers clearly, consistently, and timely, or risk losing the very thing that they most desperately need that cannot be bought or commanded, only earned. It is the one thing which separates the great organizations from the mediocre ones…the discretionary effort of the employee!
Why should I do it: You will leave these sessions with a deeper understanding of the unspoken (or quietly spoken) dynamics that most influence an employee’s decision to join, perform and remain part of your organization. Your leaders will be equipped to transform themselves into the type of Managers Who Matter Most by providing the value employees really need, when they need it, in ways they can use it. The great mystery is not how to get engagement, productivity, and retention…the great mystery is why we overlook the obvious path and routinely do things that do not work! In addition to learning each of the 10 Quiet QuestionsTM, and how managers must answer them.
With a combined 100+ years of consulting and executive leadership, we are passionate about helping our clients create real behavior change that leads to increased performance.
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